Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Buy OSRS Gold

TRiLeZ

Downtime and Compensation

Recommended Posts

As you all know, TRiBot has been down for the past few days, which I deeply apologize for. On Thursday I was performing maintenance on the server to increase its throughput, storage capacity, stability, and speed. The first road block which I hit - a minor problem with swapping the server's drive - led to having to temporarily route traffic away from TRiBot while I fixed the issue. This was only supposed to take less than an hour to fix. In the meantime I had to unfortunately deal with some home network downtime causing me to re-locate and work from elsewhere. On top of this, I had to factory reset my phone causing me to lose two factor authentication (2FA) info for many sites. While I was able to quickly recover access to most of the accounts which were protected by 2FA, some of them required a more lengthy process which is where most of the downtime occurred.

I've already ordered a dedicated hardware 2FA device to prevent the situation of being locked out again. I'm also working on implementing an auto-scaling, distributed computing network so that if one cluster server goes down, there will be others to take its place. This will be phased in within the next month.

Once again, the staff at TRiBot deeply apologizes for the downtime. To compensate, we will be extending all VIP/E and script subscriptions by 7 days.

Sincerely,
The TRiBot Staff

  • Like 15

Share this post


Link to post
Share on other sites
Guest
30 minutes ago, TRiLeZ said:

As you all know, TRiBot has been down for the past few days, which I deeply apologize for. On Thursday I was performing maintenance on the server to increase its throughput, storage capacity, stability, and speed. The first road block which I hit - a minor problem with swapping the server's drive - led to having to temporarily route traffic away from TRiBot while I fixed the issue. This was only supposed to take less than an hour to fix. In the meantime I had to unfortunately deal with some home network downtime causing me to re-locate and work from elsewhere. On top of this, I had to factory reset my phone causing me to lose two factor authentication (2FA) info for many sites. While I was able to quickly recover access to most of the accounts which were protected by 2FA, some of them required a more lengthy process which is where most of the downtime occurred.

I've already ordered a dedicated hardware 2FA device to prevent the situation of being locked out again. I'm also working on implementing an auto-scaling, distributed computing network so that if one cluster server goes down, there will be others to take its place. This will be phased in within the next month.

Once again, the staff at TRiBot deeply apologizes for the downtime. To compensate, we will be extending all VIP/E and script subscriptions by 7 days.

Sincerely,
The TRiBot Staff

 

Thanks for the nice compensation, appreciate it! ^^

Share this post


Link to post
Share on other sites

How can we know that you haven't been captured by Weath and his Jagex crew and are now being held hostage until the first 1,000 power famers have been exposed :dodgy:

Gota love a good conspiracy theory.

Thanks @TRiLeZ and thanks for ur Willow woodcutting Java guide it taught me all I needed to start scripting like a boss!

 

  • Like 2

Share this post


Link to post
Share on other sites
Guest

i paid for like a 20 dollar script thats only good for 2 weeks and lost 4 days worth. on top of that, i am vip..i am very displeased :(

Edited by billybob1
  • Like 1

Share this post


Link to post
Share on other sites
6 minutes ago, billybob1 said:

i paid for like a 20 dollar script thats only good for 2 weeks and lost 4 days worth. on top of that, i am vip..i am very displeased :(

Please read the post properly. Everyone who was VIP before the downtime or had premium scripts auths will have them extended by 7 days.
You should wait patiently while they are applied to all the accounts.

Share this post


Link to post
Share on other sites

Thanks for getting it up again as soon as you could, however keep in mind that me and others have lost hundreds of dollars solely in service costs (servers, proxies etc), not including potential profits. I hope you learn from this mistake, so downtime doesn't occur again regarding future updates (etc like this coming distributed computing network update, which apparently wasn't pushed now). Always be careful pushing updates or changing settings that can mess up your users botting.

  • Like 1

Share this post


Link to post
Share on other sites
Guest

oh I thought i must have jinxed the botting scene by coming back ahah! glad its still up and running, thank you!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Gradle is a build tool used to accelerate developer productivity.

      We recently setup a Maven repository (TRiBot Central) to make it easier for scripters to create scripts. Check it out here: https://gitlab.com/trilez-software/tribot/tribot-central/-/packages

      Furthermore, we've released a simple Gradle project to make it easy to run TRiBot and develop scripts for it. Check it out here: https://gitlab.com/trilez-software/tribot/tribot-gradle-launcher

      The goals of TRiBot Central are to:

      Deliver updates to TRiBot faster


      Better organize TRiBot's dependencies (AKA dependancies)


      Make it easier to develop scripts for TRiBot


      Make it easier to use and run TRiBot


      Note: TRiBot won't be able to run scripts from within this project until TRiBot's next release.
        • Like
      • 8 replies
    • Hi everyone,

      I'd like to thank everyone for their patience in this transition period. Since last week, we've worked out the remaining bugs with this integration.

      Some users have still been having issues with connecting their forums account to their Auth0 account. To resolve this, we've imported all forums accounts into Auth0.

      Unfortunately, the accounts which were imported today were using an unsupported password hashing algorithm. Hence, random passwords were set during the import.

      What does this mean for me?

      If you've previously linked your forums account to your Auth0 account, you don't have to do anything. Nothing changes for you.


      If you haven't logged in via our new login yet,

      Try logging in with your forums email address and the last password you used


      If you are unable to login, please use the "Forgot password" tool on the login page:
      Follow the instructions to reset your password
       
        • thonking
        • Like
      • 13 replies
    • Hello everyone,

      Last week we tried to roll out Auth0 Login, but we lost that battle. Now it's time to win the war!

      Important changes

      When logging into the client, you'll now have to enter your Auth0 account credentials instead of your forums credentials

      Note: 2FA is still handled through your forums account (for the time being)



      Changes for existing users

      You'll have to link your Auth0 account to your forums account here: https://tribot.org/forums/settings/login/?service=11


      Auth0 accounts have been created for most existing users. Please use your forums email address and password to login.



      Important notes

      Make sure to verify your email address upon creating a new Auth0 account


      When we mention your Auth0 account, we mean your account used for auth.tribot.org as displayed below
      • 81 replies
    • To better support the upcoming changes (TRiBot X, new repository), we're switching our login handler to Auth0. Instead of logging in with the standard form, you'll now be required to login through our Auth0 application.

      All existing accounts which have been used within approximately the past year have been imported into Auth0 using the same email and password combination which has been stored on the forums.

      What does this mean for users?

      Your account credentials are now even more securely stored


      You'll be able to login via Facebook, Google, and others in the future


      Is there anything users have to do differently now?

      Existing users: You'll have to login with the standard login, open your Account Settings, then link your Auth0 account


      New users: You'll be redirected to our Auth0 app (auth.tribot.org) where you'll be able to create an account


      Why was this change made?

      The new apps we are creating (such as the new repository) aren't able to use the forums to handle user logins


      To centralize all user accounts in one area


      To ensure that the client login doesn't go down when the forums are having problems


      To speed up our development


      Other considerations

      There's no documentation or official support for using Invision Community combined with Auth0, so there are still a few kinks we're working out


      We're in the works of creating an account management panel specifically for Auth0 accounts (ETA August)


      It's not possible to change email addresses for the time being (this will be resolved this August)


      Changing passwords is a weird process for the time being. To change your password, you'll have to use the "Don't remember your password" tool on the Auth0 login page
        • Like
      • 11 replies
    • Over the past month, we've been working hard on TRiBot's new repository - a much needed update. This change has been deemed necessary for TRiBot X, and will allow us to really speed up development of all aspects of TRiBot.

      Today we are going to share what we've been working on!


      Now you must be wondering what kind of features the new repository will have.... well, you'll have to be patient for a little while longer. We're still figuring out various technical aspects so we can't provide answers to all possible questions. We're also focusing on development rather than writing about it so that everyone can get access to our latest developments at lightning speed. I will however answer a few users' questions.

      We're planning on a release of this early to mid August, giving users some goodies before TRiBot X's release.

      Thank you all for being patient. I hope everyone is excited as much as I am!
        • Like
      • 17 replies
  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...