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Assume Private Script(s) Dispute

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1. Script Author: @Assume
2. Link to Script's ThreadDeleted
3. Date Purchased:  August 29, 2014 (Two Scripts)
4. What type of duration did you purchase: LifeTime
5. Proof that you have tried contacting the author about your issue(s)OneTwo
6. Issue(s): Refuses to work on either of my scripts for 'weeks or possibly months'; has given no attempt at solution

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The script thread you've linked states that private scripts purchased from Assume only carry 90 days worth of updates, and after that there will be no support provided. If you can provide proof of you being guaranteed lifetime support that would be great!

Furthermore, if there is no lifetime support, has Assume been paid to provide updates?

Lastly, did you provide everything needed for him to update the script? Whether that be details, accounts, data, etc. And if so, when was that provided?

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The script thread you've linked states that private scripts purchased from Assume only carry 90 days worth of updates, and after that there will be no support provided. If you can provide proof of you being guaranteed lifetime support that would be great!

I'm not sure what you mean. The script thread is deleted, but it was in his ToS. Where are you getting 90 days from?

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Lastly, did you provide everything needed for him to update the script? Whether that be details, accounts, data, etc. And if so, when was that provided?

Yes, I did. January 31, 2017.

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Just now, MSO said:

I'm not sure what you mean. The script thread is deleted, but it was in his ToS. Where are you getting 90 days from?

Yes, I did. January 31, 2017.

I can see the thread, due to me being a Mod, as it wasn't actually deleted. The thread states that Assume will only provide support for the script 90 days after purchase, and that's it. Did you guys have an agreement requiring him to provide lifetime support? If so, I would need to see proof of such an agreement. Furthermore, if there isn't, did you pay him to provide you with an update(s) to the script?

Thanks. However, January 31st, was barely a month ago. Approximately three weeks if we discount the time TRiBot has been down.

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Did you guys have an agreement requiring him to provide lifetime support? If so, I would need to see proof of such an agreement. Furthermore, if there isn't, did you pay him to provide you with an update(s) to the script?

Sorry, @iFluffee, I forgot to answer this in the thread. Yes, there was no 90-day limit until after I purchased the private scripts. Unless @Assume is willing to confirm this for me, I will have to hope that the edit history for his thread is view-able.

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The edit history for the thread as not viewable. Unless you can prove that there was a promise of lifetime support, I'm going to have to close this.  Assume may still update the script for you, but that would be entirely his prerogative, and subject to his discretion, if proof can not be provided.

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@iFluffee Before you close this, can we hear what @Assume has to say about what I agreed to? He has been incredibly silent on this 90-day limit ordeal. What duration of support did you specify during the time I purchased the scripts? What did you edit the duration of support to after I purchased the scripts? I'd like to see if you take responsibility for what was actually agreed upon, or if you try to lie about it. If you choose the latter, you better hope that I, or someone else, don't have a screenshot of your original Terms.

 

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48 minutes ago, MSO said:

@iFluffee Before you close this, can we hear what @Assume has to say about what I agreed to? He has been incredibly silent on this 90-day limit ordeal. What duration of support did you specify during the time I purchased the scripts? What did you edit the duration of support to after I purchased the scripts? I'd like to see if you take responsibility for what was actually agreed upon, or if you try to lie about it. If you choose the latter, you better hope that I, or someone else, don't have a screenshot of your original Terms.

 

I don't remember what the terms were when I wrote the thread. I assume they were the same as I simply stole them from @Starfox I believe.

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