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TRiLeZ

Auth0 Login (Changes)

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Hello everyone,

Last week we tried to roll out Auth0 Login, but we lost that battle. Now it's time to win the war!

Important changes

  • When logging into the client, you'll now have to enter your Auth0 account credentials instead of your forums credentials
    • Note: 2FA is still handled through your forums account (for the time being)

Changes for existing users

Important notes

  • Make sure to verify your email address upon creating a new Auth0 account
  • When we mention your Auth0 account, we mean your account used for auth.tribot.org as displayed below

image.png.a28ac6835d296e611ca1a505ba1f27db.png

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Just now, simongek said:

For some reason i can login on the tribot website with my details but when i open the client it says wrong username and password for some reason?

 

I did tried my email and forum username but on both ill get the error.

Did you setup auth0 on your profile?

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1 minute ago, mxndaugas said:

I understand nothing. Does it have to be like this?
 

d4ba92800f75a5f578a4d174ac4d2e1f.png

Still doesn't let me log in.

I have the same problem i just changed my password. I can login on the website but not on the client, then ill tried my old password and that one makes the client load for some reason.

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4 minutes ago, simongek said:

I have the same problem i just changed my password. I can login on the website but not on the client, then ill tried my old password and that one makes the client load for some reason.

 

 

 

My auth0 is my email right? cause it wont let me login on tribot with my email iam confused english is not my first language to that can aswell be the reason haha

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1 hour ago, Todd said:

Hey everyone, we're very aware of a select group of people having issues and we're working to solve it!

@Todd @TRiLeZ not to be a party pooper, but why is it hard for you guys to implement an actual QA/Testing environment. Release a modified client to test, and leave production alone when you make carelessly planned changes like these? I'm a huge fan of the work, and the product, but this is crazy... It's an entire day of downtime at this point all to cutover to your untested auth systems.

If it's a matter of resources, I operate cloud hosting infrastructure, would be happy to work something out here.

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    • Hi everyone,

      I'd like to thank everyone for their patience in this transition period. Since last week, we've worked out the remaining bugs with this integration.

      Some users have still been having issues with connecting their forums account to their Auth0 account. To resolve this, we've imported all forums accounts into Auth0.

      Unfortunately, the accounts which were imported today were using an unsupported password hashing algorithm. Hence, random passwords were set during the import.

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      If you've previously linked your forums account to your Auth0 account, you don't have to do anything. Nothing changes for you.


      If you haven't logged in via our new login yet,

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    • Hello everyone,

      Last week we tried to roll out Auth0 Login, but we lost that battle. Now it's time to win the war!

      Important changes

      When logging into the client, you'll now have to enter your Auth0 account credentials instead of your forums credentials

      Note: 2FA is still handled through your forums account (for the time being)



      Changes for existing users

      You'll have to link your Auth0 account to your forums account here: https://tribot.org/forums/settings/login/?service=11


      Auth0 accounts have been created for most existing users. Please use your forums email address and password to login.



      Important notes

      Make sure to verify your email address upon creating a new Auth0 account


      When we mention your Auth0 account, we mean your account used for auth.tribot.org as displayed below
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      Changing passwords is a weird process for the time being. To change your password, you'll have to use the "Don't remember your password" tool on the Auth0 login page
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