Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Tribot Dispute x 2


Recommended Posts

Hi,

I came back here from another botting community as I thought that the scripts would be a higher tier and better calibre due to the fact that the pricing is significantly higher.

I have purchased 3 scripts (the first out of three being nRestocker which works well, not being disputed) - I was going to let it slide, but after another script breaking bug with G.Farming this morning, enough's enough. With the pricing of this bot, I can't accept this extremely poor quality of standard.

* JBotStarter - still has an issue that was "resolved" by Jamie (who is a moderator) 2 months ago. The thread is also full of bugs which haven't gotten any attention from him. This is $20 a month. How is this poor level of support for this cost justified?

* G.Farming - the reason I came to Tribot. In theory is a great idea. In practice, awfully executed. Have ran it for several days, and each day brings a new problem. I have experience with several farming scripts across platforms and this is the most ambitious, but the biggest let down. I don't believe I have run the script for a day without experiencing script breaking issues. I have 3 instances of this, as I was mislead by a helper on the scripters discord. 

Why is it that these scripts, which are literally more expensive than subscriptions to botting clients, permitted to have such a poor level of quality?  

  1. Script Author: (tag member using '@' prefix before their TRiBot Username) @Dentist, @Jamie
  2. Link to Script's Thread: (Link) 
  3. Date Purchased: 9th and 10th of Dec
  4. What type of duration did you purchase: (Lifetime, 1 month, 3 months, etc.) 1 month of 3 instances (G.Farming) $30, 1 month of 1 instance (JBotStarter) $20
  5. Proof that you have tried contacting the author about your issue(s)1
    1. Screenshot(s)

G.Farming has a large number of back and forth with @Dentist on his discord. The bug report channel is filled to the brim with script breaking bugs. This script needs to be a BETA and charging $10 a month for a broken or mostly broken script is extremely deceptive. The script uses hard coded pricing instead of guide pricing, which makes buying things from GE extremely slow and you'd expect more from a script that costs literally more than using the bot it runs on.

image.png.401d415bab28c8943be35c417287a60d.png

JBotStarter - Denied fixing the issue, depsite literally saying in the thread he fixed the issue just a couple pages earlier. This issue has existed for >2 months He has not reached out to support me further. For $20, I can get more than 1 lifetime script from competing communities that work. 

image.png.e8244895ca575ee5138db7f48379fcbf.png

image.thumb.png.9373b1c88fe23b3b63a09e7d4144f924.png

image.thumb.png.20c6bc3a95fa656e8486d445a48599a9.png

 

    1. Link(s) to forum posts inside the Script's thread
    2. Any other pertinent information in regards to your attempts to contact the author
  1. Issue(s): Details of what issues you are experiencing with the script in detail

1You must have given the Scripter a minimum of (5) days to respond to your issues before filing a Dispute.

JBotStarter - the issue has existed for >2 months, don't think he's going to be fixing bugs on the script any time soon.

G.Farming - he fixed a couple issues I was having within 5 days, however with one fix seems to bring another thing broken. This is the problem, the scripting is of a poor standard.

image.png

 

Edit: After some reflection, I only want a refund for JBotStarter, I will attempt to use G.Farmer until the end of my Tribot subscription and see if it improves. If it doesn't improve I'll be sure to be vocal about my experience.

JBotStarter has been a complete waste of time, for $20 you'd think the dev/community moderator would put in a bit more effort than denialism.

Edited by gigiwest123
Link to post
Share on other sites

Hi Gigi,

Apologies that you're not happy with the script. :(

It's not denialism, they're unrelated issues. The pot issue is caused by the amount of items showing up when you type "Pot" in the GE. I've been unable to recreate this locally, but will be transferring the GE framework to utilise ItemDefinitions at some point and adding in a few more failsafes that will hopefully correct this. The lobster cage issue was seperate to this and was caused by Jagex renaming the item, and then changing it back an update later. This would also be fixed via utilising ItemDefinitions / Item IDs as the name would be grabbed from the game itself.

As for your refund, if you want to contact me directly to discuss your issues and receive the auth time you've paid for back, you can contact me via Discord. If I don't hear from you, @Fluffee will have to process the refund for you when he sees this.

I'll leave this open until you are refunded for my script and your issues with GFarming have been resolved.

Is there anything else I can help you with? :)

- Jamie.

  • Thanks 1
  • Confused 1
Link to post
Share on other sites

Thanks @Fluffee it is 9145.

Can you please address the issue of charging high amounts for broken or only sometimes working scripts? Is Tribot ok with charging customers 10-20 a month on top of their subscription for broken scripts? Why isn't there a high standard, for the price these scripts are they should be the best on any bot client, which is definitely not the case based on the 2 I've tested.

  • Thanks 1
  • thonking 1
Link to post
Share on other sites

Hi @gigiwest123,

Your refund will be processed shortly. In the meantime, can you confirm if you’re happy or not with @Dentist’s script as I’ve been informed you’re still using it.

As to quality control, all premium scripters go through an extensive code check when applying to ensure the code quality is up to standard. It’s unfortunate you’re not happy with the quality of the script you’ve received and that is why you’ll be receiving the refund(s).

If you have any further concerns, please direct them via PM to either myself or Fluffee as this dispute, pending your refund, is now complete. 
 

Thanks and apologies again,

Jamie

Link to post
Share on other sites

Hi @Jamie,

I have been in contact with @Dentist who has been able to support me with bug fixes and assistance with using his script. While I still disagree with the price point for what is effectively a script in beta, I appreciate the effort he is putting in and I will continue using it and supporting him as per my edit in the original post made on Monday.

I don't think your (Tribot's) quality control is good enough if it's acceptable to be charging $20 a month per instance for a broken script. I don't understand how that can be acceptable in this market. This is bad business for Tribot, and it would 100% push customers away.

Thanks, I'll let you know when I've received my refund.

 

Link to post
Share on other sites
  • 3 weeks later...
Guest
This topic is now closed to further replies.
  • Our picks

    • TRiBot 12 Release Candidate

      The TRiBot team has been hard at work creating the last major version of TRiBot before the TRiBot X release. We've noticed many problems with TRiBot 11 with a lot of users preferring TRiBot 10 over 11. We've heard you, so we took TRiBot 10, added the new features introduced with 11, introduced some other new things, and created TRiBot 12. So without further adieu, here's TRiBot 12.
      • 37 replies
    • Gradle is a build tool used to accelerate developer productivity.

      We recently setup a Maven repository (TRiBot Central) to make it easier for scripters to create scripts. Check it out here: https://gitlab.com/trilez-software/tribot/tribot-central/-/packages

      Furthermore, we've released a simple Gradle project to make it easy to run TRiBot and develop scripts for it. Check it out here: https://gitlab.com/trilez-software/tribot/tribot-gradle-launcher

      The goals of TRiBot Central are to:

      Deliver updates to TRiBot faster


      Better organize TRiBot's dependencies (AKA dependancies)


      Make it easier to develop scripts for TRiBot


      Make it easier to use and run TRiBot


      Note: TRiBot won't be able to run scripts from within this project until TRiBot's next release.
      • 10 replies
    • Hi everyone,

      I'd like to thank everyone for their patience in this transition period. Since last week, we've worked out the remaining bugs with this integration.

      Some users have still been having issues with connecting their forums account to their Auth0 account. To resolve this, we've imported all forums accounts into Auth0.

      Unfortunately, the accounts which were imported today were using an unsupported password hashing algorithm. Hence, random passwords were set during the import.

      What does this mean for me?

      If you've previously linked your forums account to your Auth0 account, you don't have to do anything. Nothing changes for you.


      If you haven't logged in via our new login yet,

      Try logging in with your forums email address and the last password you used


      If you are unable to login, please use the "Forgot password" tool on the login page:
      Follow the instructions to reset your password
       
      • 17 replies
    • Hello everyone,

      Last week we tried to roll out Auth0 Login, but we lost that battle. Now it's time to win the war!

      Important changes

      When logging into the client, you'll now have to enter your Auth0 account credentials instead of your forums credentials

      Note: 2FA is still handled through your forums account (for the time being)



      Changes for existing users

      You'll have to link your Auth0 account to your forums account here: https://tribot.org/forums/settings/login/?service=11


      Auth0 accounts have been created for most existing users. Please use your forums email address and password to login.



      Important notes

      Make sure to verify your email address upon creating a new Auth0 account


      When we mention your Auth0 account, we mean your account used for auth.tribot.org as displayed below
        • Like
      • 81 replies
    • To better support the upcoming changes (TRiBot X, new repository), we're switching our login handler to Auth0. Instead of logging in with the standard form, you'll now be required to login through our Auth0 application.

      All existing accounts which have been used within approximately the past year have been imported into Auth0 using the same email and password combination which has been stored on the forums.

      What does this mean for users?

      Your account credentials are now even more securely stored


      You'll be able to login via Facebook, Google, and others in the future


      Is there anything users have to do differently now?

      Existing users: You'll have to login with the standard login, open your Account Settings, then link your Auth0 account


      New users: You'll be redirected to our Auth0 app (auth.tribot.org) where you'll be able to create an account


      Why was this change made?

      The new apps we are creating (such as the new repository) aren't able to use the forums to handle user logins


      To centralize all user accounts in one area


      To ensure that the client login doesn't go down when the forums are having problems


      To speed up our development


      Other considerations

      There's no documentation or official support for using Invision Community combined with Auth0, so there are still a few kinks we're working out


      We're in the works of creating an account management panel specifically for Auth0 accounts (ETA August)


      It's not possible to change email addresses for the time being (this will be resolved this August)


      Changing passwords is a weird process for the time being. To change your password, you'll have to use the "Don't remember your password" tool on the Auth0 login page
      • 11 replies
  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...